1. Introduction
By accessing or using www.maxsshoppers.com (“the Website“), you agree to comply with these Terms & Conditions (“T&C”). If you disagree, refrain from using the Website. Max’s Shoppers reserves the right to update these terms at any time. Continued use constitutes acceptance of changes.

2. User Eligibility

• Accounts require accurate and current information. Misrepresentation may result in termination.

3. Privacy Policy
Your data is handled per our Privacy Policy, which outlines collection, use, and protection practices in compliance with Bangladesh’s Digital Security Act 2018 and other applicable laws.

4. User Responsibilities

• Prohibited Activities: Fraud, unauthorized access, spamming, or infringing intellectual property.
• Account security is your responsibility. Notify us immediately of breaches.

5. Payment Terms

• Accepted Methods: bKash, Nagad, Rocket  (BDT only).
• Transactions are secured via SSL encryption. Max’s Shoppers is not liable for third-party payment gateway issues.

6. Shipping & Delivery

• Delivery timelines are estimates. Delays due to logistics partners or unforeseen events (e.g., natural disasters) are not our liability.
• Service areas cover Bangladesh; international shipping may require separate terms.

7. Returns & Refunds

• 7-Day Return Policy: Items must be unused, in original packaging, with proof of purchase.
• Initiate returns via your account or customer support. Refunds processed within 14 business days.
• Exclusions: perishables, personalized items.

8. Intellectual Property
all content (logos, text, images) is owned by Max’s Shoppers. Unauthorized use is prohibited.

9. Dispute Resolution

• Disputes will first attempt resolution via negotiation.
• Unresolved issues may escalate to arbitration in Dhaka, Bangladesh, under the Arbitration Act 2001.

10. Limitation of Liability
Max’s Shoppers is not liable for indirect, incidental, or consequential damages arising from Website use.

11. Governing Law
Governed by laws of Bangladesh. Disputes fall under the jurisdiction of Dhaka courts.

12. Force Majeure
Not liable for delays/cancellations due to events beyond our control (e.g., pandemics, strikes).

13. Contact Information

• Address: House 27, First Floor, Isha Khan Avenue, Sector 06, Uttara, Dhaka 1230
• Email: info@maxsshoppers.com
• Phone: +880 1713-649184

14. Amendments
We may update these T&C. Changes take effect immediately upon posting. Regularly review this page.

Note: The English version prevails over any translated versions. Violations may result in account suspension or legal action.

Max’s Shoppers – Your Trusted Online Marketplace in Bangladesh.